ARTICLE 1 – PARTIES SELLER Commercial Title: meltemevinceramic.com Address: Liman Mahallesi Boğaçayı Caddesi 23.Sokak Mursibey Apt. No:1/A Antalya/Turkey Phone: +90 507 739 7359 Seller Mersis No: Seller E-Mail Address: info@meltemevinceramic.com The Cargo Company to which the Buyer Will Send the Goods to the Seller in case of Return: “meltemevinceramic.com” Call Center: +90 216 445 7235 RECIPIENT Name-Surname: Address: Phone: E-Mail:

ARTICLE 2 – SUBJECT AND SCOPE OF THE AGREEMENT This Distance Sales Contract (“Contract”) has been drawn up in accordance with the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts. The parties to this Agreement hereby accept and declare that they know and understand their obligations and responsibilities arising from the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts under this agreement. The subject of this Agreement; The Seller places an electronic order for the purchase of the Goods/Services belonging to the Seller from the website named [www.meltemevinceramic.com ] belonging to “” (“meltemevinceramic.com ”), specified in the contract. It constitutes the determination of the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of the Consumer No. 6502 and the Regulation on Distance Contracts regarding the sale and delivery of the Goods/Services with qualifications. The conclusion of this Agreement will not prevent the performance of the provisions of the website membership agreements concluded by the parties with meltemevinceramic.com separately, and the parties do not assume any responsibility and liability for the fulfillment of the obligations of the parties under the agreement, and that meltemevinceramic.com is not a party in any way in the sale of the Goods/Services subject to this Agreement. They accept and declare that they have no commitment.

ARTICLE 3 – BASIC QUALIFICATIONS AND PRICE (INCLUDING VAT) OF THE GOODS AND SERVICES SUBJECT TO THE AGREEMENT Product Code and Name Quantity  Seller Title Unit Price Unit Discount Coupon Points Total Sales Amount Maturity Difference Total Amount Including VAT Cargo – Domestic – 250 TL or more free shipping Advertised prices and promises are valid until they are updated or changed. Prices announced for a period of time are valid until the end of the specified period. Total price of the product excluding cargo: Shipping fee: Total price including cargo: Payment method and plan: Interest rate received: Interest rate used in the interest rate calculation: Delivery Conditions: Delivery Address: Person(s) to be Delivered: THE PRODUCT FEE, PAYMENT PROTECTION IT IS COLLECTED FROM THE BUYER BY meltemevinceramic.com ON BEHALF OF THE SELLER WITHIN THE SCOPE OF THE SYSTEM. BY PAYING THE PRICE OF THE GOODS BY CREDIT CARD, THE BUYER WILL BE CONSIDERED TO PAY THE PRICE TO THE SELLER.

 ARTICLE 4 – DELIVERY AND DELIVERY METHOD The contract has entered into force with the approval of the Buyer in electronic environment and is executed upon the delivery of the Goods/Services purchased by the Buyer from the Seller to the Buyer. The Goods/Services will be delivered to the address specified by the Buyer in the order form and in this Agreement and to the specified authorized person(s).

ARTICLE 5 – DELIVERY COSTS AND PERFORMANCE The delivery costs of the goods belong to the Buyer unless there is a contrary provision. If the Seller has declared on the Website that the delivery fee will be covered by him, the delivery costs will be borne by the Seller. Delivery of the goods; It is made in the promised time after the seller’s stock is available and after the payment is made. The Seller delivers the Goods/Services within 30 (thirty) days from the ordering of the Goods/Services by the Buyer, without prejudice to the circumstances where the performance of the Goods/Services subject to the order becomes impossible. If for any reason the Goods/Services fee is not paid by the Buyer or the payment is canceled in the bank records, the Seller shall be deemed to be relieved of the obligation to deliver the Goods/Services. The Buyer is responsible for the shipping cost in order cancellations made by the Buyer after the goods are shipped by the Seller but before the Buyer receives them.

ARTICLE 6 – DECLARATIONS AND COMMITMENTS OF THE BUYER The Buyer declares that he has read and informed the preliminary information uploaded by the Seller regarding the basic characteristics, sales price and payment method, delivery and cargo cost of the Goods/Services, which are the subject of the Contract, and gives the necessary confirmation in electronic environment. . Buyers, as Consumers, can deliver their requests and complaints to the Seller contact information above and/or through the channels provided by the website. The Buyer confirms this Agreement and the Preliminary Information Form electronically, the address to be given to the Buyer by the Seller before the conclusion of the distance contracts, the basic features of the ordered Goods/Services, the price of the Goods/Services including taxes, payment and delivery. confirms that it has obtained the correct and complete delivery price information. Without the Buyer’s inspection before receiving the Contracted Goods/Services; damaged, broken, torn packaging, etc. In case of receiving the damaged and defective Goods/Services from the cargo company, the responsibility belongs entirely to him. The Goods/Services received by the buyer from the cargo company officer shall be deemed to be undamaged and intact. The responsibility and damages of the Goods/Services after delivery belong to the Buyer. After the delivery of the Goods/Services, if the relevant bank or financial institution fails to pay the Goods/Service price to the Seller due to the unfair or unlawful use of the Buyer’s credit card by unauthorized persons, not due to the Buyer’s fault, the Buyer has delivered it to him. is obliged to return the Goods/Services to the Seller within 3 (three) days, provided that In this case, the delivery costs belong to the Buyer.

ARTICLE 7 – DECLARATIONS AND COMMITMENTS OF THE SELLER The Seller is responsible for the delivery of the Goods/Services subject to the Contract to the Buyer in accordance with the Consumer Legislation, sound, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any. If the Seller cannot deliver the Goods/Services subject to the contract due to force majeure or extraordinary circumstances that prevent transportation, it is obliged to notify the Buyer within 3 (three) days from the date of learning. If the Good/Service subject to the contract is to be delivered to another person from the Buyer, the Seller cannot be held responsible if the person to be delivered does not accept the delivery.

ARTICLE 8 – RIGHT OF WITHDRAWAL The Buyer may return the purchased Goods/Services within 14 (fourteen) days from the delivery date by using the right of withdrawal, without undertaking any legal or criminal liability and without giving any reason. Notification of the right of withdrawal and other notifications regarding the Contract will be sent through the communication channels of the Seller and/or specified on the website. Since meltemevinceramic.com IS NOT A PARTY TO THIS DISTANCE SALES AGREEMENT, THE RIGHT OF WITHDRAWAL CANNOT BE USED AGAINST DP OR A REFUND CANNOT BE REQUESTED FROM DEMLENIMIZ.COM. In order to exercise the right of withdrawal, it is obligatory to notify the Seller within the period in accordance with the provisions of the legislation and the right of withdrawal option on the Website. In case the right of withdrawal is exercised: a) The Buyer sends the Goods back to the Seller within 10 (ten) days from the use of the right of withdrawal. b) The box, packaging, standard accessories, if any, of the Goods to be returned within the scope of the right of withdrawal, must also be returned as a complete, unused and undamaged product. Within 14 (fourteen) days following the exercise of the right of withdrawal, the price of the Goods is returned to the Buyer as paid. When returning the Goods to the Seller, the original invoice submitted to the Buyer during the delivery of the Goods must also be returned by the Buyer. As long as the Buyer sends the Goods to be returned to the Seller with the contracted cargo company of the Seller specified in the preliminary information form, the return shipping cost belongs to the Seller. In case the Buyer sends the Goods to be returned by a cargo company other than the contracted cargo company of the Seller specified in the preliminary information form, the Seller is not responsible for the return shipping cost and the damage that the Good will suffer during the cargo process.

 ARTICLE 9 – CASES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE USED The right of withdrawal cannot be used in the following cases: c) Goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; d) Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature. e) In contracts regarding books, audio or video recordings, software programs and computer consumables offered in material media, provided that the protective elements such as packaging, tape, seal, package are opened by the consumer f) Delivery of periodicals such as newspapers, magazines, other than those provided under the subscription agreement. in contracts related to accommodation, transportation of goods, car rental, food and beverage supply, and the use of leisure time for entertainment or recreation, which must be concluded on a certain date or period h) Contracts for the performance of services related to betting and lottery ı) The right of withdrawal expires i) Contracts regarding services performed instantly in electronic environment and intangible goods delivered instantly to the consumer, and the Goods/Services subject to the contract that are excluded from the scope of application of the Distance Contracts Regulation (the seller’s Due to the fact that the provisions of the Regulation on Distance Contracts cannot be applied to the legal relationship between the Buyer and the Seller in case it consists of the types of Goods/Services) The right of withdrawal will not be exercised. The cancellation and return conditions of such Goods/Services offered for sale in the holiday category are subject to the Seller’s practices and rules./p>

ARTICLE 10 – RESOLUTION OF DISPUTES In the implementation of this Distance Sales Contract, Consumer Arbitration Committees and Consumer Courts in the place where the Buyer purchased the Goods or Services and where he or she resides are authorized up to the value declared by the Ministry of Customs and Trade. Article 68 of the Law on the Protection of Consumers No. 6502. District/provincial consumer arbitration committees are authorized for consumer demands in line with the lower and upper limits specified in paragraph 1 of the article.

ARTICLE 11 – PRICE OF THE GOODS/SERVICES The cash or deferred sales price of the goods is included in the order form, but is the price included in the invoice sent to the customer together with the information mail sent at the end of the order and the product. Discounts, coupons, shipping charges and other applications made by the seller or meltemevinceramic.com are reflected in the sales price.

ARTICLE 12 – STATUS OF DEFAULT AND THE LEGAL CONSEQUENCES In case the Buyer defaults on transactions made with a credit card, the cardholder shall pay interest within the framework of the credit card agreement signed by the bank with him and be liable to the bank. In this case, the relevant bank may take legal action; may claim the costs and attorney’s fees to arise from the Buyer, and in any case, in the event that the Buyer defaults due to its debt, the Buyer shall be responsible for the loss and damage suffered by the Seller due to the Buyer’s delayed performance of the debt.

ARTICLE 13 – NOTIFICATIONS AND EVIDENCE AGREEMENT All kinds of correspondence between the Parties under this Agreement will be made via e-mail, except for the obligatory cases listed in the legislation. The Buyer agrees that in disputes that may arise from this Agreement, the official books and commercial records of the Seller and meltemevinceramic.com, as well as the electronic information and computer records kept in its own database and servers, will constitute binding, definitive and exclusive evidence, and that this article is in accordance with the Code of Civil Procedure. It accepts, declares and undertakes that it is in the nature of an evidential contract within the meaning of Article 193.

ARTICLE 14 – EFFECTIVENESS This Agreement, which consists of 14 (fourteen) articles, has been read by the Parties and has been concluded and entered into force by being approved by the Buyer electronically on the date of purchase.

SALES PERSON          BUYER